Can I make substitutions to a meal? April 14, 2017 15:16 Updated No. This enables us to offer our service at our current prices so we cannot offer any customization or substitutions. Related articles What kind of packaging do you use? Where is the food prepared? Where can I find the ingredients in each meal? I have an allergy. How do I know if a specific meal is free of that allergen? What is your new service area?