Can I make substitutions to a meal? April 14, 2017 15:16 Updated No. This enables us to offer our service at our current prices so we cannot offer any customization or substitutions. Related articles Where is the food prepared? I have an allergy. How do I know if a specific meal is free of that allergen? Where can I find the ingredients in each meal? What kind of packaging do you use? What is your new service area?